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1. darkkjedii (Posts: 14635; Member since: 05 Feb 2011)I wonder how big of an issue this actually is, tats are very popular these days. I have full sleeves on both arms, and if it doesn’t work right, it’s going back pronto. Cmon Apple…
2. Scott93274 (Posts: 2028; Member since: 06 Aug 2013)I’m honestly shocked that anyone even made it home with the watches before they found out that they had issues with it, seeing as Apple has every potential Apple Watch customer go through some sort of in store experience prior to buying the device. I think you should take a trip down to your nearest Apple store and find out for yourself how big of an issue this actually is.
4. 99nights (Posts: 183; Member since: 10 Mar 2015)Tried it doesn’t work.. I have full wrist tattoos that connect with my sleeves, Android wearables and pebbles seem to work fine, I haven’t tried anything else.
9. darkkjedii (Posts: 14635; Member since: 05 Feb 2011)I’m considering the Gear S, if the AW doesn’t work for me. have you tried it? Obviously as an iOS first user, the AW is my first choice, but I love the way the Gear S looks too, and it’s a stand alone.
3. Saioofi (Posts: 117; Member since: 23 May 2014)So people are going to buy the watch only to measure their heart rates? lol
5. SamDH1 (Posts: 61; Member since: 21 Apr 2015)No it needs to detect the heart rate of the user so it can work for some features for some reason
6. Scott93274 (Posts: 2028; Member since: 06 Aug 2013)That was my understanding of the impact of the issue, though I can see this getting fixed with a software update, unfortunately that could also impact other functionality including but not limited to battery life.
10. lyndon420 (Posts: 2640; Member since: 11 Jul 2012)It would be encouraging if they could fix it with a software upgrade if the Android Wear watches are indeed capable of seeing past this some how. Although if it is a hardware limitation issue this may be a problem.
11. Scott93274 (Posts: 2028; Member since: 06 Aug 2013)It’s beyond me how Android Wear devices measure heart rate as I’ve never looked into the issue, I’m assuming it’s an alternative method/sensor as I have not heard of this issue before the release of the Apple Watch. I think that Apple will just have to make this feature a user option that can be turned on or off, otherwise they risk alienating loyal members of their market.
Darkjedi for example was incredibly hyped for the release of the new iPhone and Apple watch as he has expressed this many times in the comments section of this site, but now the new watch may not even work for him. Frankly if it were me, I would be very upset to have something like this happen. This isn’t intended to be a “shame on Apple” comment, it’s just expressing the frustration of the circumstances.
Tattoo not allowing your Apple Watch to work? Team Coco says Apple has the solution
The support documentation for the Apple Watch has been updated, confirming complaints that wearers of the watch might have problems if they have wrist tattoos. As reported yesterday, users have taken up the hashtag #tattoogate to complain that the auto-unlock feature doesn’t work and the ink also affects the watch’s ability to reliably track a user’s heart rate.
According to the support document, “Permanent or temporary changes to your skin, such as some tattoos, can also impact heart rate sensor performance. The ink, pattern, and saturation of some tattoos can block light from the sensor, making it difficult to get reliable readings.
The updated support doc says, “If you’re not able to get a consistent reading because of any of these factors, you can connect your Apple Watch wirelessly to external heart rate monitors such as Bluetooth chest straps.”
We’re pretty sure that someone who pays that much money for a smartwatch wants all its features to work properly, without having to attach any other equipment.
